Articles

 MYCLOUD VPS | How is VPS network assigned?

VPS will run in private network with 20 Gbps, each VPS will have dedicated private IP assigned....

 MYCLOUD VPS | How many Memory (GiB) should I subscribe for VPS ?

Subject to application workload, can start from minimum and scale up anytime once confirmation...

 MYCLOUD VPS | How many Storage (GiB) should I subscribe for VPS ?

Subject to the Operating System (OS) minimum requirement and customers workload, minimum...

 MYCLOUD VPS | How many bandwidth should I subscribe for VPS?

It will subject to customer workload and application. If customer not sure, by default it will...

 MYCLOUD VPS | How to calculate Full and Incremental Backup Sizing ?

Default Backup Policy was Daily backup with 14 days retention , can use Storage size x 2.5. (e.g....

 MYCLOUD VPS | What hypervisor is MyCloud using?

We are using KVM based hypervisor.

 MYCLOUD VPS | What is 24x7 Support Coverage?

We have Network Operation Center (NOC) running 24x7 for phone and email support when customer...

 MYCLOUD VPS | What is MyCloud VPS Backup Policy?

Default Policy Daily backup with 14 days retention, run on 12AM-6AM.

 MYCLOUD VPS | What is MyCloud VPS Backup method?

MyCloud offered 2 backup subscription method to fit most of the customer requirement. Snapshot...

 MYCLOUD VPS | What is MyCloud VPS differentiation compare to other VPS providers?

Every VPS Provider have their own strategy and package, in MyCloud we always committed to use the...

 MYCLOUD VPS | What is MyCloud VPS security protection?

Customer can subscribe Blackberry Cylance Cloud Endpoint Protection from MyCloud.

 MYCLOUD VPS | What is MyCloud network security protection?

MyCloud has dedicated Firewall with Unified Threat Management (UTM) Protection turned on to...

 MYCLOUD VPS | What is VPS differentiation compare to dedicated server?

VPS can be deployed and scaled up whenever required. Whereas Dedicated Server that involve...

 MYCLOUD VPS | What is Virtual Private Server (VPS)?

VPS (Virtual Private Server) is a hosting service that uses virtualization technology to provide...

 MYCLOUD VPS | What operating system supported for VPS?

Windows Server - Version that still officially supported by Microsoft. Linux - Version that...

 MYCLOUD VPS | Where are your VPS located?

VPS are located in Kuala Lumpur and Petaling Jaya Data Centre with ISO 270001 certified.

 MYCLOUD VPS | How many vCPU should I subscribe for VPS?

Subject to application workload, can start from minimum and scale up anytime once confirmation...